Privacy Policy

Privacy Policy

At Alamo Carpet & Tiles Cleaning, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for our carpet and tile cleaning services.

Information We Collect

We may collect the following types of information:

• Full name
• Phone number
• Email address
• Service address
• Any information you provide through contact forms, emails, or phone calls
• Technical information such as your IP address, browser type, and device information when you visit our website
  
  

How We Use Your Information

We use your information to:

• Respond to your inquiries
• Schedule and provide carpet and tile cleaning services
• Send service confirmations and updates
• Improve our website and customer experience
• Communicate with you regarding promotions, special offers, or important service information (only where permitted by law)
• Maintain business records and comply with legal obligations
  
  

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand how visitors interact with our website. You can modify your browser settings to disable cookies if you prefer.

Information Sharing

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only when necessary:

• To provide requested services
• With trusted service providers who assist in operating our business
• When required by law or legal process
• To protect our rights, property, or the safety of our customers
  
  

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information where applicable
• Opt out of receiving promotional communications

To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Alamo Carpet & Tiles Cleaning

Phone: (210) 859-1992

Email: alamocarpetandtilecleaning@gmail.com

Business Hours: 8:00 AM – 7:00 PM

Address: 17191 Irongate Rail, San Antonio, TX 78247